Privacy Policy

 

Effective Date

This Privacy Policy is effective as of the date of publication.

1. Introduction

Rocima Media (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect personal information that you voluntarily provide to us as well as limited technical and usage information.

Personal Information

This may include:

  • Full name

  • Email address

  • Phone number

  • Company or business name

  • Mailing address

  • Payment information (processed securely through third-party providers)

  • Project-related information, including manuscripts and publishing materials

Communication Information

We collect information submitted through:

  • Contact forms

  • Direct email communication

  • Consultation or inquiry submissions

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage publishing services

  • To communicate with clients and respond to inquiries

  • To process payments and manage project milestones

  • To deliver project updates and service-related notifications

  • To improve our website and services

  • To share updates about new services or offerings after the completion of a project (non-promotional service-related updates only)

We do not sell your personal information.

4. Email Communication

We do not send marketing newsletters or unsolicited promotional emails.

We may use your email address to:

  • Provide project updates

  • Communicate regarding active services

  • Notify clients of relevant new services or offerings after project completion

You may request to stop receiving non-essential communications at any time, subject to service-related requirements.

5. Payment Information

All payment transactions are processed securely through third-party payment providers, including bank transfer services and Payoneer.

We do not store full payment details such as card numbers or banking credentials on our servers.

6. Analytics and Tracking Technologies

We use Google Analytics to collect limited information about how visitors interact with our website.

This may include:

  • Pages visited

  • Time spent on pages

  • Device and browser information

  • General geographic location (non-precise)

This information is used solely to improve website performance and user experience.

7. Cookies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic.

At present, we do not operate a dedicated cookie consent banner or cookie management system. By continuing to use our website, you consent to the use of cookies as described in this Policy.

8. Information Sharing

We do not sell, trade, or rent your personal information.

We may share information only with:

  • Service providers (such as payment processors and analytics tools)

  • Legal authorities if required by law

  • Contractors or collaborators directly involved in delivering services (under confidentiality obligations)

9. Data Retention

We retain personal information only for as long as necessary to:

  • Provide services

  • Maintain business records

  • Comply with legal obligations

Project-related materials may be retained for portfolio and record-keeping purposes unless otherwise requested.

10. Data Security

We take reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

11. Children’s Privacy

Our services are intended for individuals aged 18 and older. We do not knowingly collect personal information from minors.

12. International Users

Rocima Media serves clients worldwide. By using our services, you acknowledge that your information may be processed in countries outside of your own.

13. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data

  • Request corrections to your data

  • Request deletion of your data

  • Restrict or object to certain processing activities

To exercise these rights, you may contact us using the details below.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

15. Contact Us

If you have any questions about this Privacy Policy, you may contact us at:

Rocima Media
Email: info@rocimamedia.com
Website: https://www.rocimamedia.com